Request First
Customers submit selected pieces or questions first, so LAZARO can review the request before availability or next steps are finalized.
Customer Care
Customer Care
Delivery and Request Flow
LAZARO reviews each request personally, then confirms availability, pickup, delivery, and next steps directly with the customer.
Personal Confirmation
Availability, pricing details when needed, pickup, delivery, and next steps are discussed directly after the request is reviewed.
Delivery or Pickup Guidance
Final delivery or pickup details are agreed directly with the customer after LAZARO reviews the request.
What to Expect
- Submit a request from the cart, product page, or contact form.
- LAZARO reviews the selected piece, customer details, and message.
- Details will be confirmed directly with LAZARO after review.
Need Personal Guidance?