A Personal Journey
LAZARO uses a request-based flow so customers can ask questions and receive personal guidance before next steps are confirmed.
Customer Care
Customer Care
Frequently Asked Questions
Short answers about LAZARO requests, custom jewelry, personal guidance, online payment, and boutique visits.
How does the request process work?
Add selected pieces to the cart or send a message. LAZARO reviews the request and contacts you with guidance.
Can I ask about a custom piece?
Yes. Share the idea, occasion, material direction, or meaning, and LAZARO will guide the next step personally.
Do I pay online?
The LAZARO website is request-based. Availability, details, and next steps are confirmed personally before moving forward.
How will LAZARO contact me?
LAZARO uses the contact details shared in your request to respond with personal guidance.
Can I visit the boutique?
You can contact LAZARO to discuss current boutique consultation availability in Tbilisi.
Can I ask about delivery or pickup?
Yes. Pickup, delivery, and handover details are confirmed directly with LAZARO after the request is reviewed.
Need Personal Guidance?