Visit our boutique in Tbilisi for personal jewelry consultation
Customer Care

Customer Care

Terms and Request Guidance

Current terms guidance for website use, customer requests, product availability, and service communication.

Request-Based Flow

The website lets customers send selected pieces and questions to LAZARO before final confirmation.

Availability and Details

Product availability, pricing details when needed, timing, pickup, delivery, and service communication are reviewed directly with the customer.

Personal Confirmation

A request is the beginning of a personal conversation, not an automatic online payment confirmation. Formal terms are confirmed directly with LAZARO while business-approved wording is finalized.

Need Personal Guidance?

LAZARO Can Help You Confirm the Next Step